Peer Support Group
A free, confidential listening and referral service for
Japan Exchange and Teaching Programme participants
Available every night from 8 pm - 1 am!
Call us: 050-5534-5566 or Skype: 'AJETPSG'
Finding a Doctor
The JHI website offers many services regarding Japan's medical system. The site is built around explaining the Japanese Healthcare system and where to start. They have a database of useful medical terms and cover a wide variety of topics in their FAQ section.
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In addition to providing information, they can also find you an English speaking clinic (for a small fee) as well as offering home STD Testing Kits ranging from 8,000 to 18,000 yen that can be ordered online.
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Their hours are Monday through Fridays from 9:00 to 17:00 (closed on official holidays) and they communicate via e-mail.
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The U.S. Embassy has collected legal information that pertains specifically to Americans seeking medical care in Japan as well as a list of medical facilities with English capabilities that is searchable by type of medical professional and prefecture. Most prefectures are included and at least one from each block is provided.
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AMDA International Medical Information
The AMDA provides a medical information hotline available in many languages as well as telephone interpretation. To set-up an interpreter, it is advised to call beforehand and inform them of the situation as well as getting permission from your doctor. It is free to use this service, but connection fees will apply.
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The multilingual phone number for this service is 03-6233-9266 and operates from 10:00 to 16:00. Different language services are available on different days. The English service is available on Monday to Friday. Chinese is available on Tuesday and Thursday. Additionally, Korean and Filipino are available on Monday, Thai is available on Tuesday, Spanish is available on Wednesday and Portuguese is available every Friday. Vietnamese is also available on the 2nd and 4th Wednesday of every month.
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You can call from anywhere in Japan. Do note that this service does not operate on public holidays and between December 29th to January 3rd.
If you require assistance understanding and filling out Japanese medical forms, visit the Multilingual Medical Questionnaire webpage here for free downloadable .pdfs for a wide range of medical departments (from dentistry to otolaryngology). The website offers translations and explanations of numerous terminologies from Japanese to over a dozen languages.